Privacy Policy
Introduction
Welcome to https://sober-living-homes-hackensack-new-jersey.addictionnewshub.com (referring to us as “Sober Living Homes Hackensack New Jersey,” “the Company,” or simply “we”). We are dedicated to providing an exceptional user experience while ensuring your privacy and data security. This Privacy Policy outlines our practices regarding the collection, use, and protection of personal information in adherence to various international privacy laws, including but not limited to:
- Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
- Quebec Law 25
- The General Data Protection Regulation (GDPR) of the European Union (EU)
- Brazil’s Lei Geral de Proteção de Dados (LGPD)
- California’s Consumer Privacy Act (CCPA/CPRA), California, USA
- Colorado’s Consumer Protection Act (CPA)
- Utah’s Consumer Sales and Service Act (UCPA)
- Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
- Virginia’s Consumer Data Protection Act (VCDPA)
- South Africa’s Protection of Personal Information Act (POPIA)
Scope
This policy applies to all aspects of our online presence, including but not limited to:
- Our official website at https://sober-living-homes-hackensack-new-jersey.addictionnewshub.com
- Any mobile applications or services associated with our brand
- Online interactions through emails, newsletters, phone calls, and text messages (SMS)
- Social media platforms where we have a presence and interact with users
Please note that this policy does not extend to third-party websites, applications, products, or services accessible through links on our platform. These entities operate independently, and their privacy practices are governed by their respective policies.
Processing Activities
This Privacy Policy outlines the following activities we engage in regarding your personal information:
- User Account Management: We collect and process data when you create an account with us, including user names, passwords, email addresses, and profile preferences.
- Payment and Financial Transactions: If you make a purchase or donation on our site, we securely process payment information, such as card details and billing addresses.
- Communication: When you contact our customer support or subscribe to our newsletters, we record your communication data, including your name, contact information, and conversation history.
- Data Collection from Third Parties: We may receive personal data about you from trusted third-party services for the purpose of improving our services (e.g., analytics providers).
Personal Data Collection
We collect various types of personal data, including:
- Account Information: User names, passwords, and profile details.
- Payment and Financial Details: Credit/debit card numbers, expiration dates, billing addresses, and payment history.
- Purchase Data: Items purchased, quantities, prices, and purchase timestamps.
- Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile app usage data (with your consent).
- Location Data: GPS coordinates or location-based services data, used to provide relevant content and services.
- Feedback and Reviews: Comments, ratings, and suggestions you share with us.
- Social Media Information: When you interact with our social media pages, we may collect your social media profile information (with your consent).
- Product Interest: Details about products or services you express interest in through our website.
We obtain this data through direct user input, tracking technologies, and third-party sources, always with your consent or as permitted by law.
Cookies
We use cookies to enhance your browsing experience and for analytical purposes:
- Strictly Necessary Cookies: Essential for navigating the website and providing basic functionality.
- Preference Cookies: Remember user preferences (e.g., language settings).
- Analytics Cookies: Track website usage, allowing us to improve our services and content.
Users can manage non-essential cookies through our Cookie Manager or browser settings.
Retention and Deletion
We retain personal data for the duration required by law or for the specific purposes of processing, which may include:
- Account information: As long as your account remains active.
- Payment history: Up to 7 years for tax and financial record-keeping.
- Legal obligations: We may be legally required to keep certain data for longer periods.
Once the retention period expires or when no longer necessary for the original purpose, we securely delete or anonymize the data.
Security Measures
We implement robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:
- Data Encryption: We use encryption protocols during data transmission and storage.
- Secure Third-Party Processing: We engage trusted third parties who adhere to strict security standards.
- Access Controls: Our team members have limited access to personal data, and their access is based on their roles and responsibilities.
Children’s Privacy
We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data in error, please contact us through the methods outlined below, and we will take immediate steps to rectify the issue.
Your Rights (depending on your location)
Your privacy laws may grant you specific rights regarding personal data:
- Access and Rectification: The right to request access to your data and correct any inaccuracies.
- Erasure and Restriction: In some jurisdictions, you can ask for the deletion or restriction of processing your data.
- Data Portability: The ability to move or copy your data to another service provider.
- Objection and Non-Discrimination: Object to certain data processing operations and be free from discrimination based on such objections.
- Privacy Appeals/Complaints: The right to file a complaint with your local supervisory authority if you believe your privacy rights have been infringed upon.
To exercise any of these rights, please reach out to our privacy team using the contact details provided below.
Changes to Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically for the latest information.
Contact Information
For all privacy-related inquiries, including requests to access, rectify, erase, or withdraw consent:
- Email: contact@sober-living-homes-hackensack-new-jersey.addictionnewshub.com
- Address: [Provide the physical address]
We aim to respond promptly to all legitimate requests and inquiries.